I offer complimentary Australia Post Standard shipping within Australia on all orders. Orders over $250 within Australia will receive complimentary Australia Post Express Post.
Yes, I ship all over the world. Shipping costs will apply, and will be added at checkout. Buyers are responsible for any customs and import taxes that may apply. I can not responsible for delays due to customs.
I proudly hand make items to order and therefore have a 1 week production time. Some ready to ship items are available and they ship within 1-2 days of purchase. If you need any item rushed please email me directly at email@example.com and I will let you know if it is possible.
Deliveries within Australia take 1-3 business days.
Deliveries to USA take 6-12 business days.
Deliveries to other countries vary per location.
returns and exchanges
I am confident that you will be so happy with your jewellery that there will be no need for exchange or refund. If within 30 days of purchase you wish to change the item for something different or another size please email me directly at firstname.lastname@example.org to arrange. Return shipping will be at the customers expense.
Ready to ship and custom orders are final and can not be returned or exchanged.
Currently I don't but I do plan to have them available for purchase soon. Please sign up to the newsletter list to hear more about this soon.
Please take a look at the sizing page for further info.
Yes I do. For made to order pieces, if you are after a different size please email me directly at email@example.com
Mostly not. It is however possible to size most of them up a small amount. Please email me directly to discuss at firstname.lastname@example.org
If you would like a chain length to be changed from what is listed, then please email me directly to discuss possible options and any included charges for materials and labor.
I stand by the quality of all my jewellery and I make it to last a lifetime. If there is a need for a repair or adjustment please email me directly at email@example.com to discuss. Repairs may require materials and/or labour charges and will be assessed on a case-by-case basis.
If you purchase a ready to ship item then you will receive the exact item in the photo. All other items are made to order and due to the unique nature of handcrafted jewellery and gemstones there may be slight variations in each piece.
If you have something special in mind or see an item you like but want it amended a bit, that's fine with me as I love creating one of a kind and custom pieces. Please email me at firstname.lastname@example.org to start the conversation.
I work with natural gemstones, sterling silver and 14K gold mainly. All metals that I use are recycled materials.
All shipping within Australia is complimentary. Any available upgrades will show at checkout.